- $600,000 ANNUAL SAVINGS
A specialty retailer with over 4,000 locations wanted to reduce on-site service cost and downtime when experiencing CCTV equipment failure.
After replacing, the failed item would be returned to our Repair Center for evaluation. If economical to repair the item would be serviced, warehoused and sent out when a replacement was needed. Over 70% of failed items were economically repaired and Cap Ex cost reduced $600,000 from the previous year. Downtime was reduced by 86% by having an inventory of repaired equipment available to ship.
- OBSOLETE MODEL REPAIR
A national department store chain had thousands of Pan/Tilt/Zoom (PTZ) cameras that the manufacturer no longer supported and were told would need to be upgraded.
PTZ cameras were sent in and over 75% were able to be repaired. Once repaired they were inventoried and sent out as cameras failed in the store. Items unable to be repaired were salvaged and replacement parts re-used when viable. Customer saved over $10,000 per month by repairing cameras that were “no longer repairable” and reduced downtime to two days by having an inventory of repaired cameras available to ship.