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Posts Tagged 'Customer Service Representative'

How To Articles

We will be publishing common “How-To” articles and videos for common customer needs.  The system will be searchable and grow over time.  If you need assistance beyond what you can find in this system, please contact your Customer Service Representative.

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FAQs

Customer Service Representative

Knowledge Base Transfer

Please contact your Customer Service Representative for an account.

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Knowledge Base

ATTENTION, Customer Service Representative, Knowledge Base

Have a question?

If you have a question, contact a Sales Associate through the form below. Or if you prefer to call, (816) 878-6700 (option 2)

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Recent Post

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    Chronicall Errors caused by [Missed Packet]

     

     

     

     

    Errors within Xima's Chronicall logs can be caused by the system missing reported events.  This can be seen within the Tomcat lo...

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    Avaya VM PRO and One-X Migration to Windows

    It make take some time to get this up and running...but it will be worth it.  Also, this procedure cures an issue where One-X users cannot retrieve Voicemails.

    Before yo...

  •  

    Avaya UCM Problems

    We recently experienced trouble with our Avaya Unified Communications Module (UCM). Naturally this occurred just after the 1 year warranty expired. So despite there being a...


 

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Latest Posts

  •  

    Chronicall Errors caused by [Missed Packet]

            Errors within Xima's Chronicall logs...

  •  

    Avaya VM PRO and One-X Migration to Windows

    It make take some time to get this up and running...but it will be worth it.  A...

  •  

    Avaya UCM Problems

    We recently experienced trouble with our Avaya Unified Communications Module (UC...


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