Chronicall Errors caused by [Missed Packet]

chronicall

 

 

 

 

Errors within Xima’s Chronicall logs can be caused by the system missing reported events.  This can be seen within the Tomcat logs located “C:\Program Files (x86)\Xima Software\Chronicall\tomcat\logs”  Search by the Date Modified and inspect the latest file beginning with the Year-Month-Date-xxxxxx.log.

Within this file, look for [Missed Packet].  The line will look similar to:

“Tue May 05 13:22:04 CDT 2015 [Missed Packet: expecting 87034 received: 87036] ...

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18
MAY
0

IT Systems

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Avaya VM PRO and One-X Migration to Windows

It make take some time to get this up and running…but it will be worth it.  Also, this procedure cures an issue where One-X users cannot retrieve Voicemails.

Before you begin installing the One-X Portal, you must have “Web Voicemail” installed and running on your VoiceMail Pro Server.  This is a special feature that is NOT install by default.
WebVMPROCapture

If you do not have it installed and/or cannot see the “Web Voicemail” option, ...

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24
FEB
0

IT Systems

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Avaya UCM Problems

We recently experienced trouble with our Avaya Unified Communications Module (UCM). Naturally this occurred just after the 1 year warranty expired. So despite there being a proliferation of problems with these modules…Avaya would not do anything – so, we were forced to make some decisions.

PROBLEM SOLVED
We were able to resolve the problem by re-imaging the UCM.

CONSIDER THIS
Consider NOT replacing or fixing the UCM. After the UCM failed, our tech felt the quickest way to ...

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23
FEB
0

IT Systems

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Intro To IP Cameras

Intro To IP Cameras

In an IP camera system each camera is assigned a unique IP address. This assignment can be done automatically through DHCP or manually by programming a specific address into a specific camera. IP conflicts will cause both devices to not be able to communicate. The first of many questions that will need to be answered is will your new IP cameras share the same network fabric as the existing devices or will you utilize a separate network. ...

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14
FEB
0

CCTV, IP & Networking

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