Chronicall Errors caused by [Missed Packet]

chronicall

 

 

 

 

Errors within Xima’s Chronicall logs can be caused by the system missing reported events.  This can be seen within the Tomcat logs located “C:\Program Files (x86)\Xima Software\Chronicall\tomcat\logs”  Search by the Date Modified and inspect the latest file beginning with the Year-Month-Date-xxxxxx.log.

Within this file, look for [Missed Packet].  The line will look similar to:

“Tue May 05 13:22:04 CDT 2015 [Missed Packet: expecting 87034 received: 87036] ...

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Avaya VM PRO and One-X Migration to Windows

It make take some time to get this up and running…but it will be worth it.  Also, this procedure cures an issue where One-X users cannot retrieve Voicemails.

Before you begin installing the One-X Portal, you must have “Web Voicemail” installed and running on your VoiceMail Pro Server.  This is a special feature that is NOT install by default.
WebVMPROCapture

If you do not have it installed and/or cannot see the “Web Voicemail” option, ...

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Avaya UCM Problems

We recently experienced trouble with our Avaya Unified Communications Module (UCM). Naturally this occurred just after the 1 year warranty expired. So despite there being a proliferation of problems with these modules…Avaya would not do anything – so, we were forced to make some decisions.

PROBLEM SOLVED
We were able to resolve the problem by re-imaging the UCM.

CONSIDER THIS
Consider NOT replacing or fixing the UCM. After the UCM failed, our tech felt the quickest way to ...

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Network Video Recording: 101

With an ever expanding variety of ways to capture and store images, the considerations in choosing a recording device fall into two main categories, hardware and software.

 

Hardware:

Hardware-Chip-icon

Network – If the decision is to add a second network, the recording device will need to be capable of supporting two networks. This is usually accomplished by two network ports on the recording device, one for the ...

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Intro To IP Cameras

In an IP camera system each camera is assigned a unique IP address. This assignment can be done automatically through DHCP or manually by programming a specific address into a specific camera. IP conflicts will cause both devices to not be able to communicate. The first of many questions that will need to be answered is will your new IP cameras share the same network fabric as the existing devices or will you utilize a separate network. ...

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Installation

Installing equipment at one location is challenging but maintaining consistent quality from location to location is very challenging.  Throw in the need to communicate with multiple departments and comply with various local regulations at each site while completing the job within a narrow window of time and you can see why installation has become our fastest growing service.

Short Circuit has the ability to install complete systems or upgrade existing systems throughout the US, Canada and Puerto Rico.  We spend time ...

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