Chronicall Errors caused by [Missed Packet]

chronicall

 

 

 

 

Errors within Xima’s Chronicall logs can be caused by the system missing reported events.  This can be seen within the Tomcat logs located “C:\Program Files (x86)\Xima Software\Chronicall\tomcat\logs”  Search by the Date Modified and inspect the latest file beginning with the Year-Month-Date-xxxxxx.log.

Within this file, look for [Missed Packet].  The line will look similar to:

“Tue May 05 13:22:04 CDT 2015 [Missed Packet: expecting 87034 received: 87036] ...

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18
MAY
0

IT Systems

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Avaya VM PRO and One-X Migration to Windows

It make take some time to get this up and running…but it will be worth it.  Also, this procedure cures an issue where One-X users cannot retrieve Voicemails.

Before you begin installing the One-X Portal, you must have “Web Voicemail” installed and running on your VoiceMail Pro Server.  This is a special feature that is NOT install by default.
WebVMPROCapture

If you do not have it installed and/or cannot see the “Web Voicemail” option, ...

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24
FEB
0

IT Systems

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Avaya UCM Problems

We recently experienced trouble with our Avaya Unified Communications Module (UCM). Naturally this occurred just after the 1 year warranty expired. So despite there being a proliferation of problems with these modules…Avaya would not do anything – so, we were forced to make some decisions.

PROBLEM SOLVED
We were able to resolve the problem by re-imaging the UCM.

CONSIDER THIS
Consider NOT replacing or fixing the UCM. After the UCM failed, our tech felt the quickest way to ...

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23
FEB
0

IT Systems

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Is It Time To Consider IP?

As the images in CCTV systems get bigger and sharper, and the cameras capturing those images keep dropping in price, the ability to convert to a megapixel CCTV system are within reach of many budgets. The most common transport for megapixel images is IP. There are a variety of methods to record and store these images including a Network Video Recorder (NVR), Networked Attached Storage (NAS), Edge recording, and Cloud Storage. Each of these has advantages and disadvantages depending on ...

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14
FEB
0

CCTV, IP & Networking

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Network Video Recording: 101

With an ever expanding variety of ways to capture and store images, the considerations in choosing a recording device fall into two main categories, hardware and software.

 

Hardware:

Hardware-Chip-icon

Network – If the decision is to add a second network, the recording device will need to be capable of supporting two networks. This is usually accomplished by two network ports on the recording device, one for the ...

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14
FEB
0

Blog, CCTV, IP & Networking

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Intro To IP Cameras

Intro To IP Cameras

In an IP camera system each camera is assigned a unique IP address. This assignment can be done automatically through DHCP or manually by programming a specific address into a specific camera. IP conflicts will cause both devices to not be able to communicate. The first of many questions that will need to be answered is will your new IP cameras share the same network fabric as the existing devices or will you utilize a separate network. ...

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14
FEB
0

CCTV, IP & Networking

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Password Management with 1Password

After our web-host was hacked and shell user names and passwords were exposed, I began to realize the days of using single passwords were over.  I know, as an admin, it should never have been that way in the first place.  But frankly the practical aspects of keeping the now 200 plus passwords that I’m responsible for was simply too overwhelming.  So, I set out on a mission to find a utility that would help.

I decided for me, it was critical ...

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12
MAR
0

IT Systems

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Issues with Dreamhost redirecting malicious sites with PHP Trojan

Web-hosts are like dogs and fleas.  Just varying combinations of personality, sizes, and quirky issues.  And I’m certainly not naive enough to believe the grass is actually greener … to take my metaphorical web-dog over to.

But the events of of the last week have finally caused me to apply energy into the task of leaving Dreamhost!   So long.  Here’s why…

Dreamhost records were hacked recently.  And according to their founder/president, Shell user/passwords were exposed.  I KNOW!  Whether or not that breach in ...

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3
MAR
0

IT Systems

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Dell iDRAC 6 not responding

For our Dell R610 servers, we apply firmware, Bios, and hardware patches using the Unified Server Configurator and an SUU Bundle created from Dell’s Repository Manager software.

During a recent update, one of the servers returned the following error:
“Alert! iDRAC6 not responding. Power required may exceed PSU wattage.”

CAUSE:
This produced a somewhat erroneous error that required F1 to continue. The problem appears to come from the server not fully power cycling properly during the update. There are also some buggy ...

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11
JAN
0

IT Systems

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VirtualCenter Server will not start

Was working one minute…now its not! Welcome to the wonderful world of Windows Updates. I’m assuming this was broken by the unattended installation of Server 2008 R2 SP1 through our environment or some KB update prior.

It all started with this error when I tried to log into VCenter Server:

“vSphere Client could not connect to ‘{machine name}’ A connection failure occurred (Unable to connect to the remote server)”

After investigating this, I determined the VMware VirtualCenter Server Service was not running. However, ...

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1
JUN
0

IT Systems

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