Chronicall Errors caused by [Missed Packet]






Errors within Xima’s Chronicall logs can be caused by the system missing reported events.  This can be seen within the Tomcat logs located “C:\Program Files (x86)\Xima Software\Chronicall\tomcat\logs”  Search by the Date Modified and inspect the latest file beginning with the Year-Month-Date-xxxxxx.log.

Within this file, look for [Missed Packet].  The line will look similar to:

“Tue May 05 13:22:04 CDT 2015 [Missed Packet: expecting 87034 received: 87036] ...

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Avaya VM PRO and One-X Migration to Windows

It make take some time to get this up and running…but it will be worth it.  Also, this procedure cures an issue where One-X users cannot retrieve Voicemails.

Before you begin installing the One-X Portal, you must have “Web Voicemail” installed and running on your VoiceMail Pro Server.  This is a special feature that is NOT install by default.

If you do not have it installed and/or cannot see the “Web Voicemail” option, ...

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Avaya UCM Problems

We recently experienced trouble with our Avaya Unified Communications Module (UCM). Naturally this occurred just after the 1 year warranty expired. So despite there being a proliferation of problems with these modules…Avaya would not do anything – so, we were forced to make some decisions.

We were able to resolve the problem by re-imaging the UCM.

Consider NOT replacing or fixing the UCM. After the UCM failed, our tech felt the quickest way to ...

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Password Management with 1Password

After our web-host was hacked and shell user names and passwords were exposed, I began to realize the days of using single passwords were over.  I know, as an admin, it should never have been that way in the first place.  But frankly the practical aspects of keeping the now 200 plus passwords that I’m responsible for was simply too overwhelming.  So, I set out on a mission to find a utility that would help.

I decided for me, it was critical ...

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Issues with Dreamhost redirecting malicious sites with PHP Trojan

Web-hosts are like dogs and fleas.  Just varying combinations of personality, sizes, and quirky issues.  And I’m certainly not naive enough to believe the grass is actually greener … to take my metaphorical web-dog over to.

But the events of of the last week have finally caused me to apply energy into the task of leaving Dreamhost!   So long.  Here’s why…

Dreamhost records were hacked recently.  And according to their founder/president, Shell user/passwords were exposed.  I KNOW!  Whether or not that breach in ...

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Dell iDRAC 6 not responding

For our Dell R610 servers, we apply firmware, Bios, and hardware patches using the Unified Server Configurator and an SUU Bundle created from Dell’s Repository Manager software.

During a recent update, one of the servers returned the following error:
“Alert! iDRAC6 not responding. Power required may exceed PSU wattage.”

This produced a somewhat erroneous error that required F1 to continue. The problem appears to come from the server not fully power cycling properly during the update. There are also some buggy ...

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VirtualCenter Server will not start

Was working one minute…now its not! Welcome to the wonderful world of Windows Updates. I’m assuming this was broken by the unattended installation of Server 2008 R2 SP1 through our environment or some KB update prior.

It all started with this error when I tried to log into VCenter Server:

“vSphere Client could not connect to ‘{machine name}’ A connection failure occurred (Unable to connect to the remote server)”

After investigating this, I determined the VMware VirtualCenter Server Service was not running. However, ...

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How to whitelist a domain or email in Exchange 2010

If you have the Edge Transport Role installed on an Exchange 2010, mail may be rejected with the following error: #< #5.7.1 smtp; 550 5.7.1 Message rejected as spam by Content Filtering.> #SMTP#

Don’t ask me why Microsoft has buried this feature! From what I can tell, the only way to whitelist in Exchange 2010 is through the Powershell – not the GUI.  Thanks to Chris Caldwell for the fix.

Specific Address

$list = (Get-ContentFilterConfig).BypassedSenders
Set-ContentFilterConfig -BypassedSenders $list

Entire Domain

$list = (Get-ContentFilterConfig).BypassedSenderDomains
Set-ContentFilterConfig -BypassedSenderDomains ...
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Renaming a VMWare Virtual Machine

This procedure was documented using VM Infrastructure 3.5 for altering ESXi 3.5 virtual machines. You may need to use Veeam to make the renaming adjustments. Could also be done via SSH.

CAUTION: If snapshots do exist and are needed, then you may need to alter the *.vmdk files to keep the chaining in place. If you do not need the snapshots, select “delete all” under the snapshot manager and perform this procedure after the host has consolidated them.


  1. Copy to ...
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