Avaya VM PRO and One-X Migration to Windows

It make take some time to get this up and running…but it will be worth it.  Also, this procedure cures an issue where One-X users cannot retrieve Voicemails.

Before you begin installing the One-X Portal, you must have “Web Voicemail” installed and running on your VoiceMail Pro Server.  This is a special feature that is NOT install by default.
WebVMPROCapture

If you do not have it installed and/or cannot see the “Web Voicemail” option, ...

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IT Systems

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Avaya UCM Problems

We recently experienced trouble with our Avaya Unified Communications Module (UCM). Naturally this occurred just after the 1 year warranty expired. So despite there being a proliferation of problems with these modules…Avaya would not do anything – so, we were forced to make some decisions.

PROBLEM SOLVED
We were able to resolve the problem by re-imaging the UCM.

CONSIDER THIS
Consider NOT replacing or fixing the UCM. After the UCM failed, our tech felt the quickest way to ...

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23
FEB
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IT Systems

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